What Information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, and credit card information. You may, however, visit our site anonymously.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the ‘do we use cookies?’ section below for information about cookies and how we use them.

We do not collect sensitive personal information as defined under applicable state privacy laws. If this changes, we will update this policy accordingly.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To personalize your experience - your information helps us better respond to your individual needs

- To improve our website as we continually strive to improve our website offerings based on the information and feedback we receive from you.

- To improve customer service - your information helps us more effectively respond to your customer service requests and support needs

- To process transactions - your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

- To administer a contest, promotion, survey, or other site feature

- To send periodic emails pertaining to your order or other related news, updates, and product or service information.

If you would like to unsubscribe from all commercial emails from LLT, we include detailed unsubscribe instructions at the bottom of each email, or you can visit our unsubscribe page here.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the sites or service providers' systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer, or share, your personal information with outside parties for purposes of targeted advertising. If we begin to do so, we will provide a clear opt-out mechanism as required by law.

We do share personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable (anonymized) visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

- To know what personal data we collect and how we use it

- To access, correct, or delete your personal data

- To opt out of the sale or sharing of your personal data

- To limit the use of sensitive personal information (if applicable)

- To appeal a denial of any of these rights

You can exercise these rights by contacting us at info@lucidloop.tech or calling (512) 230-9971.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on 6/01/2025.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Lucid Loop Technologies

9548 Indigo Brush Dr.

Austin, TX 76092

United States

(512) 230-9971

info@lucidloop.tech